The Ink Stone

Reprographic Services for over 30 Years

Printing FAQ

While we are able to print a wide selection of formats of files, improperly formatted files create a lot of difficulty to accurately print.

To help out students and professionals alike, we have created a FAQ to explain some of the more common problems that are easily avoided.
We stop printing/scanning one hour before close every day

Adobe Software

Most Common

High Resolution Images – images should be at a maximum of 300 DPI. Photos taken at high resolution and embedded directly into files bloats the files and takes a huge amount of time to compute to print.

Save As PDF/Uncheck “Preserve Editing Capabilities” – When saving a file, PDF is the easiest file to print, but unchecking “Preserve Editing Capabilities” also shrinks the file size because the file does not store any information related to the file for additional editing.


Flatten All Layers – Each layer must be read/converted before printing. Having many layers causes many technical issues as well as delaying the print.

JPEG is Low Quality – The JPEG format was built as a sample image format. It is not meant to print with. While the file size is small, that also relates directly to quality of the print.

Native PSD Format May Not Print Correctly – Native PSD files contain all the previous editable work. We do not want to edit anything in the file. Also custom texts are not supported, we only support the original text package that comes with the Adobe suite.


Convert Type to Outlines – Many customers enjoy using custom fonts. The problem is that we do not support non-standard font packs. Outlining text translates the text to an image which can be recognized.
(Select All, Text Menu, Create Outlines)

Crop Artboard to Correct Size – Illustrator allows for working outside the box. The problem here is that unformatted boards include all the work outside the artboard. Files should be cropped to only include the image desired for printing.

Embed All Images – There are two options for images: “Placed or Embedded.” Placed images are only linked from the computer the work is being performed on. When opening files, the images will not be found on our systems. Embedding images will digitally attach the image onto the file.

Native AI Format May Not Print Correctly – Like the Native PSD, there is a lot of data that is unnecessary to the printing of a file.

Rasterize all vectors – Files with a large amount of line work should be rasterized. Files that are not rasterized have a tendency to drop the fine lines with vectors.


Flatten All Layers – Like Photoshop, reading through layers takes a lot more time.

Embed All Images – Like Illustrator, placed images will be missing from files.

Native IND Format May Not Print Correctly – Like the Native PSD and AI, there is a lot of data that is unnecessary to the printing of a file.

Heavy Volume Printing

During Mid-terms/Finals, printing completion time can increase from 2 -5 hours.
If you are emailing a file, call to confirm 10 minutes after sending.
If using the FTP, email directions for printing.

Prints that are not correctly formatted may be skipped.

The Ink Stone will not convert/correct any files during these periods.

All prints must be reviewed before leaving the store.
Prints are non-refundable after they exit the store.

Download the Printing FAQ Here

Comments are closed.

© 2009 The Ink Stone. All Rights Reserved.

This blog is powered by the Wordpress platform and beach rentals.